Case Manager

JOB OVERVIEW JOB TITLE Case Manager PROGRAM Urban Strategies – Refugio Unaccompanied Children WORK SCHEDULE Five Days per Week, 40 Hours per Week, 12 Months per Year LOCATION San Benito, TX REPORTS TO Center Director JOB TYPE Full-Time GENERAL JOB DESCRIPTION Case Managers are responsible for coordinating family reunification services and assessing the needs of each unaccompanied child (UC) in care.
ABOUT YOU The ideal candidate for our program is: A self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education.
You are a personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prior project in a prioritized manner to meet our internal Urban Strategies goals of all current Head Start Performance Standards.
WHAT YOU’LL BE DOING Utilize trauma theory and brief therapeutic techniques to work with unaccompanied children entering the United States during a typical shelter stay of 30-35 days.
Complete an intake interview upon admission and promptly identify needed services.
Assess family, education, history of trauma, personal goals, and potential experience with human exploitation/trafficking.
Develop interventions and an individual service plan consistent with each child's psycho-social needs.
Maintain direct contact with each UC and, to the extent possible, with the UCs family and potential sponsors.
Maintain appropriate documentation according to program regulations.
Carry up to eight cases.
Upon request, this role may be required to travel with UC, 14 and under, to locations in the United States.
Other duties as assigned.
EXPERIENCE and/or REQUIREMENTS TO BE CONSIDERED Education: bachelor’s degree in relevant behavioral science Experience: Three years of related experience Competencies: Professional: Diversity, Communication, Ethical Technical: Trauma, Report, Advocate, Critical Thinking, Case Analysis.
Organizational: Leadership, Teamwork, Community Approach.
Knowledge: Child Welfare Skills: Office 0365, Bilingual (English – Spanish) Other: Licensure; Driver’s License ORGANIZATIONAL INFORMATION SALARY Non-Exempt $ 23.
68 ABOUT US Urban Strategies was founded by a Hispanic woman in 2003.
Our mission is to equip, resource, and connect grassroots organizations so that all children and families can reach their full potential.
We work with trusted faith- and community-based organizations and focus on the Latino community to engage and come alongside the whole family.
Our vision is that all children and families reach their full potential.
Our organization is headquartered in Washington, D.
C.
Our team works across the United States and Puerto Rico with direct service centers located in California, Arizona, Texas, Florida, New York, and Puerto Rico.
We also have some programming conducted in Latin America.
COMPANY CULTURE Our work is drive by our three core values: Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people.
They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.
Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities.
Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.
BENEFITS Remote work for eligible positions.
Medical, dental is paid 95% by company, 5% by employee (individual or family) eligible first day of hire.
Vision is covered 100% (individual or family) eligible first day of hire.
Employee Assistance Program Vacation time is generous but varies depending on program and position.
* 9 Sick Days and 11 Holidays* Every teammate gets long and short-term disability free.
Positions that require laptops, company provides one.
Positions that require cellphone, company issues one.
PERKS Meaningful employee engagement programs.
Education discounts (BA-PhD) with a variety of education partners.
OTHER Employment requires occasional travel.
All employees must pass a mandatory criminal background check and a bilingual language test for positions that require them.
Employment is conditional pending satisfactory results of all required tests and background checks.
Periodic physical examinations and TB clearances will be required, if hired.
*Some positions governed by Service Contract Act guidelines.
In keeping with its equal employment opportunity legal requirements, Urban Strategies will not discriminate against any person in employment because of legally protected classifications such as race, color, national origin or sex.
Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections.
This policy applies to all terminations and conditions of employment, including hiring, placement, promotions, terminations, layoffs, leaves of absences, compensation, and training.
Please note that Urban Strategies in order to fulfill its mission is legally allowed to make decisions in its employment practices based on its distributed employee manual.
All employee positions are critical to the fulfillment of this mission.
Consequently, Urban Strategies expects all employees to live out the standards as set forth in the Employee Handbook and otherwise as interpreted by the Urban Strategies leadership.
Among other things, this means that Urban Strategies may take employment-related action against an employee based on his or her noncompliance with the policies, procedures, and practices of Urban Strategies, including employment termination.
To apply: Please visit www.
urbanstrategies.
us/careers Contact us with any questions at Recruiting@urbanstrategies.
us Equal Opportunity Employer