General Manager

Tropical Smoothie Cafe Cafe Manager As Tropical Smoothie Cafe continues to grow, we warmly welcome and encourage you to apply to be a part of our expanding team! Take the opportunity to be a part of a passionate group, connecting customers with healthier options.
Submit your application today and become a valued member of our Tropical Smoothie Cafe family.
Tropical Smoothie Café is seeking an exceptional General Manager to lead our team and contribute to our mission of inspiring a healthier lifestyle through delicious food and smoothies.
If you have a passion for food and beverage, strong leadership skills, and a drive to excel in a dynamic environment, this opportunity is tailor-made for you! As a General Manager at Tropical Smoothie Café, you will play a pivotal role in upholding our core values of Solid Relationships, Playing to Win, Creative Spirit, and Living Better.
Your dedication will ensure our customers experience the Tropical Fun we're known for.
Join our team and take your career to new heights! Tropical Smoothie Café is managed by Sobremesa Hospitality Management, LLC, a dynamic group committed to developing guest-centric, community-focused, and value-driven brands and concepts.
With a strong presence throughout Central and South Texas, we support renowned brands such as Dos Olivos Markets, Alta Gama, and Tropical Smoothie Café.
Sobremesa proudly oversees the expansion of Tropical Smoothie Cafe across South and Central Texas, experiencing rapid growth on our journey.
With a clear objective in mind, we strive to reach the milestone of 200 units and beyond.
Our company culture fosters personal growth, empowers individuals to excel, and inspires us to deliver exceptional care to both our team members and customers.
Embrace new opportunities and be a part of our thriving culture at Sobremesa Hospitality Management, LLC.
Let's grow together! Responsibilities: Maintain high standards of food, service, health, and safety to optimize café performance and resource utilization.
Ensure adherence to brand standards and procedures.
Set and achieve daily, weekly, and monthly operating goals.
Drive profitability and manage the café's financial performance.
Foster a positive atmosphere by embodying "Tropitude" and delivering unparalleled hospitality to every customer.
Recruit, train, and supervise cafe staff including crew members and crew leads.
Set work schedules, manage time-off requests, and ensure adequate staffing levels to meet business demands.
Provide coaching, mentorship, and performance feedback to team members to foster their professional growth.
Create a positive and motivating work atmosphere to boost employee morale and engagement.
Delegate and oversee daily café functions, including food preparation, customer service, and cleaning duties.
Manage product ordering, inventory, and invoice reconciliation.
Achieve sales goals, optimize labor, and control inventory using our MyInventory program.
Develop and execute strategies to drive sales and meet revenue targets.
Analyze sales data and trends to identify opportunities for improvement.
Control costs, including labor and inventory, to optimize profitability.
Utilize social media and other marketing channels to promote the cafe and its offerings.
Participate in community events to enhance the cafe's visibility and outreach.
Uphold sanitation practices and safety protocols in the kitchen.
Oversee the daily cafe operations, including opening and closing procedures, ensuring a smooth workflow.
Manage inventory levels of ingredients, supplies, and merchandise, placing orders as needed.
Maintain cleanliness and sanitation standards in the cafe, adhering to health and safety regulations.
Monitor and enforce compliance with company policies, procedures, and standards.
Lead and coach the store leadership team to achieve operational excellence.
Support training initiatives and ensure quality training for team members.
Maintain equipment, facilities, and grounds through a preventative maintenance program.
Ensure food quality and customer satisfaction reach 100%.
Ensure exceptional customer service is provided to all guests, addressing any concerns or issues promptly and professionally.
Monitor customer feedback and reviews, taking necessary steps to improve customer satisfaction.
Train staff on customer service standards and protocols.
Requirements: Must be at least 18 years old.
Requirement: Minimum 2 years of experience in Quick Service Restaurant management.
High energy and a genuine passion for people and food.
Familiarity with COGS (Cost of Goods Sold) and labor management preferred.
Proficiency in P&L (Profit and Loss) statements is preferred.
Motivated, energetic, and sales-driven.
High school diploma or equivalent.
A bachelor's degree in business, hospitality, or a related field is preferred.
Proven experience in restaurant or cafe management, preferably in the food and beverage industry.
Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team.
Exceptional customer service skills and the ability to handle customer complaints effectively.
Proficient in financial management, including budgeting, cost control, and revenue management.
Knowledge of health and safety regulations and food handling practices.
Excellent communication, organizational, and problem-solving skills.
Flexibility to work varied shifts, including evenings, weekends, and holidays, as required.
Join Tropical Smoothie Café as a Café Manager and be part of a team that values excellence, innovation, and creating a positive impact on our customers' lives.
Take the next step in your career and apply now! Job Type: Full-time Salary: Up to $41,000.
00 per year plus bonus Experience level: 2 years of experience Restaurant type: Fast casual restaurant Quick service & fast food restaurant Benefits: Comprehensive Health Benefits Monthly Bonus Opportunities Vacation Personal Time Off Paid Training Growth Opportunities Competitive Pay Employee Discounts Work Location: In person